1. Information We Collect
We collect personal and non-personal information to understand our customers’ requirements and provide the best possible experience. This may include:
1.1 Personal Information
We may collect:
- Name, email address, phone number, and company information
- Account login credentials (where applicable)
- Payment or billing details (if you make purchases through our Services)
- Any data you voluntarily provide through contact forms, surveys, or inquiries
1.2 Usage and Technical Data
We may collect:
- Device information (e.g., type, operating system, browser)
- IP address and location data
- Cookies and similar technologies for analytics, security, and personalization
- Server log data to ensure system security and detect illegal activities
1.3 Location Data
We may collect and process your location data to tailor services and enhance user experience, in full compliance with Google’s consent and data protection policies.
2. How We Use the Information
We use collected information to:
- Provide and improve our Services
- Personalize user experiences
- Send promotional updates about new products, offers, or services (with your consent)
- Conduct research, surveys, and service quality analysis
- Provide customer support and address inquiries
- Comply with legal obligations and ensure platform security
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. However, we may share limited data:
- With trusted service providers who assist in operations (e.g., analytics, hosting, payment processing) under strict confidentiality agreements
- To comply with legal obligations or respond to lawful government requests
- To prevent fraud, abuse, or security threats
All third-party partners are required to handle your data securely and use it only for agreed purposes.
4. Data Security
SpeckPro Digital employs appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or alteration. This includes encryption, secure servers, restricted access controls, and regular system audits.
5. Data Retention and Deletion Policy
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Once data is no longer needed, it will be securely deleted or anonymized. If you have an account with us, you can request deletion of your account and associated data at any time (see Section 7 below).
6. Cookies and Tracking Technologies
Our website may use cookies to:
- Enhance user experience
- Analyze traffic and performance
- Remember user preferences
You can manage or disable cookies through your browser settings, though this may limit some website functionalities.
7. Account Creation and Deletion (Google Compliance)
If our app or website allows users to create an account, users also have the right to delete their account and associated data at any time.
Account Deletion Options:
- Within the App: Navigate to Settings → Account → Delete Account
8. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal data from minors. If you believe your child has provided us with personal information, please contact us immediately for deletion.
9. Your Privacy Rights
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete your personal data
- Withdraw consent for marketing communications
- Request data portability
- Restrict or object to processing
If you have any questions, concerns, or complaints regarding this Privacy Policy or your data, please contact our privacy team at info@speckpro.co.uk.